The Goodenough Hotel London overlooks the beautiful Mecklenburgh Square Garden in the heart of Bloomsbury. We aim to ensure that all our guests have comfortable facilities, all requests are dealt with efficiently and all guests are made to feel welcome throughout their stay. Please read our Accessibility Statement below and download the document for a summary on accessing our facilities. 

 

Hotel Physical Accessibility  

At the Hotel we are committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the Hotel in its public and guest room spaces. 

Accessible public spaces 

The Goodenough Hotel has limited accessibility due to the staircase entrance to all five Georgian Townhouses. 

Accessible guest room spaces 

The Goodenough Hotel has limited accessibility due to the staircase entrance to all five Georgian Townhouses 

 

Sensory Impairment  

We are currently reviewing our technology for sensory disabilities and impairments.

 

Hidden Disabilities

We are currently reviewing our accessibility for hidden disabilities. We are a new member to the Sunflower scheme, and look forward to leaning and growing in this area.

 

Emergency Evacuation  

We use Personal Emergency Evacuation Procedures and forms to ensure that all of our guests can be accommodated safely in the building, and are able to exit in the case of emergencies.

 

Website Accessibility  

The Goodenough Hotel is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Goodenough Hotel website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards. 

Compatibility with browsers and assistive technology 

The Goodenough Hotel website is designed to be compatible with the following assistive technologies: Chrome, Firefox, and Safari browsers on JAWS, NVDA, and Voiceover screen reader technologies 

Technical specifications 

Accessibility of The Goodenough Hotel website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

1. HTML  

2. WAI-ARIA 

3. CSS 

4. JavaScript  

Limitations and alternatives 

Despite our best efforts to ensure accessibility of The Goodenough Hotel Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for the website: 

Booking.com, Expedia, booking engine, Duetto. Dnata, HRS 

 

Feedback and Contact 

We welcome your feedback on the accessibility of The Goodenough Hotel website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the Hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.  

020 7837 8831 

helen.jackson@goodenough.ac.uk 

23 Mecklenburgh Square, London, WC1N 2AD